Responsible Gaming — Play Smart, Stay in Control

dgt33's Commitment to Responsible Gaming

dgt33 takes responsible gaming seriously. We understand that for a small number of people, gambling can shift from a pleasurable pastime into a harmful habit. Our platform is designed to give every player the tools, information and support they need to keep their gambling activity enjoyable and within healthy boundaries.

We believe that responsible gaming is not just a compliance obligation — it is a core part of how dgt33 operates. Every feature on our platform, from deposit controls to self-exclusion, is built with your long-term wellbeing in mind. We actively monitor player activity patterns and will reach out proactively when our systems detect signs of potential concern.

dgt33 serves players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi and all of Bangladesh. Our responsible gaming tools are available to all registered players at no extra cost, and can be activated instantly from within your account settings or by contacting our support team directly.

Responsible Gaming Tools Available to You

dgt33 provides a full suite of responsible gaming controls. All tools are free, immediate and available 24/7 through your account or our support team.

Setting and Managing Your Deposit Limits

dgt33 allows every player to set a personal deposit limit to help manage their spending. You can choose from three limit periods:

• 📅Daily deposit limit — the maximum you can deposit in a single calendar day (Bangladesh Standard Time, UTC+6).
• 📅Weekly deposit limit — the maximum you can deposit across a rolling 7-day window.
• 📅Monthly deposit limit — the maximum you can deposit in a calendar month.

When you reduce a deposit limit, the change takes effect immediately and cannot be reversed until a 48-hour cooling-off period has elapsed. This ensures that a momentary decision to spend more cannot be acted on impulsively. To increase a limit, a review period applies — this is intentional and is there to protect you. Contact support at any time to set or adjust your limits.

Loss Limits and Session Time Controls

In addition to deposit controls, dgt33 offers loss limits and session time limits. A loss limit prevents you from losing more than a specified amount in a given period. Once your loss limit is reached, your account will be temporarily restricted from further wagering activity until the period resets. This tool is especially valuable during sporting events like BPL or IPL seasons, when the excitement of cricket betting can sometimes encourage higher-stakes play than intended.

Session time limits work differently — they set a maximum duration for any single playing session. When your session limit is reached, dgt33 will display a clear on-screen notification and pause your activity. You will need to consciously re-engage rather than continuing to play on auto-pilot. Both loss limits and session limits can be set to daily, weekly or monthly intervals. Like deposit limits, reductions take effect immediately while increases are subject to a review window.

Taking a Time-Out — A Short Break When You Need One

A time-out is a short-term break from gambling activity. It is ideal for players who feel they need a pause but are not ready for a full self-exclusion. dgt33 offers the following time-out periods:

• 🕐24-hour time-out — for players who simply want a single day away from play.
• 🕐7-day time-out — a full week's break, useful after a losing streak or a period of heavy play.
• 🕐30-day time-out — a month away from gambling to reset habits and perspective.
• 🕐6-week time-out — an extended break for players who want meaningful distance from their gambling routine.

During any active time-out, your dgt33 account will be suspended and you will not be able to log in, place bets, or make deposits. You will not receive any marketing or promotional communications from dgt33 during this period. To request a time-out, contact our support team at [email protected] or use the self-exclusion option within your account settings.

Permanent Self-Exclusion

If you feel that gambling has become a persistent problem that you are unable to manage through shorter time-outs or limit tools, dgt33 offers a permanent self-exclusion option. This is the most protective measure available and is recommended for players who feel that they are no longer able to gamble responsibly.

To request permanent self-exclusion, please contact our support team directly at [email protected] with the subject line "Self-Exclusion Request". We will process your request within 24 hours and confirm closure in writing. This action is irreversible — please be certain before requesting permanent exclusion. If you are unsure, a time-out may be a better first step.

Recognising the Warning Signs of Problem Gambling

Most people who gamble on dgt33 do so safely and within their means. However, for some, gambling can develop into a problem that affects finances, relationships and mental health. The following questions can help you reflect honestly on your gambling habits:

Protecting Minors — Strict 21+ Policy

dgt33 enforces a strict minimum age of 21 years for all players. We take our obligation to prevent underage gambling seriously and have multiple safeguards in place:

• 🔒Age verification is mandatory at account registration. Players must confirm their date of birth and provide valid identity documentation before their account is approved and activated.
• 🔒Additional KYC checks are carried out before a player's first withdrawal is processed. This second verification step helps catch any cases where registration details may have been inaccurate.
• 🔒Any account where the registered player is found to be under 21 will be suspended immediately and all winnings will be forfeited pending investigation. Deposited funds will be returned to the payment source after verification.
• 🔒If you are a parent or guardian and believe your child may have accessed dgt33, please contact our support team immediately. We will investigate promptly, close the account and return any deposited funds.

We also recommend that parents and guardians use parental control software to restrict access to gambling websites on devices shared with or used by minors. Tools such as browser-level content filters can provide an additional layer of protection at home.

Tips for Keeping Your Gambling Safe and Enjoyable

Responsible gaming starts with good habits. Here are six practical tips that dgt33 recommends to every player:

• ✅Set a budget before you start and stick to it. Decide the maximum amount you are comfortable losing before you open the app — treat it as the cost of entertainment, not an investment.
• ✅Never gamble with money you cannot afford to lose. Rent, bills, food costs and family expenses must always come first. Only gamble with genuinely disposable income.
• ✅Take regular breaks. Even when you are on a winning streak, step away regularly. Fatigue and emotional highs both impair judgement. Set a session time limit in your dgt33 account to enforce this automatically.
• ✅Do not chase losses. Losing sessions are a normal part of gambling. Attempting to recover losses by betting more is one of the most common pathways into problem gambling. Accept losses as part of the entertainment cost and log off when your session budget is spent.
• ✅Keep gambling as entertainment only. If you find that gambling is your primary source of excitement, social interaction, or stress relief, that is a sign to step back and reassess. Healthy gambling is one leisure activity among many.
• ✅Talk to someone if you are concerned. Whether it is a trusted friend, a family member, or our support team, talking about a gambling concern is a sign of strength. You do not have to manage it alone.

Contact dgt33 Support — We Are Here to Help

If you feel that gambling is having a negative effect on your life, your finances, or your relationships, please reach out to our support team without delay. All communications are treated with complete confidentiality. Our team will not judge you — they are trained to listen, provide practical options, and help you access the tools that are right for your situation.

Our team responds within 24 hours, 7 days a week. You can also request any of our responsible gaming tools — deposit limits, time-out, or self-exclusion — directly via email. We will action your request the same day it is received. Remember: asking for help is the right call, and dgt33 is committed to supporting you through it.